Account Deletion

Deleting your account in the app

1. 01Open the Traffic Law Chat app and sign in to your account.
2. 02Tap the profile icon in the top-right corner.
3. 03Scroll down and select “Delete account”.
4. 04Confirm the deletion in the dialog that appears.

If you cannot access the app

Email info@traffic.law with the subject “Account deletion” and include the phone number your account is registered to. We will delete the account within 7 business days and confirm by reply. The request is processed only after we verify that it comes from the owner of the phone number.

What data is deleted

• Profile: name, phone number, email address, date of birth and photo.
• Chat history with the assistant, folders and message search results.
• Documents and images you uploaded.
• Push notification tokens for your devices.

Timing and what is retained

• Access is revoked immediately after you confirm the deletion. You can no longer sign in to that account with the same phone number.
• Your profile, chat history and uploaded files are deleted together with the account
• Non-identifying technical logs are kept for up to 90 days and are used only to protect the service from failures and abuse.
• Payment and subscription records are retained for the period required by the tax and accounting laws of the Republic of Uzbekistan.

Pro subscription

Deleting your account does not cancel a paid subscription automatically. Cancel it separately: Google Play → Profile → Payments and subscriptions → Subscriptions (Android) or Settings → Apple ID → Subscriptions (iPhone).

Questions

For any questions about your data, email info@traffic.law or call +998 90 008 07 65.